We are always striving to provide our customers with the most effective services possible. We recognize many of you have struggled with the high cost of water leaks and water line repairs. Many homeowners were surprised to find out they are responsible for both the extra water charges from water leaks and repair of the water line from the meter to the home. These homeowners were shocked to discover that their homeowners insurance does not cover any of the repair costs (which can exceed $2,000) or the extra water bill from the leak that can add hundreds of dollars more.
As a result, Jackson County Utility District is excited to provide a new program that protects our residential customers, as long as they have their own water meter, from these very high and unexpected repair and water leak costs.
As a program participant, you are allowed up to two benefit claims, per 12-month period, for qualifying water leak. Your benefit claim service limit is $1,000.00 per qualifying leak.
Customer Service
Water Leak Relief Customer Service: 1-855-426-7655
Customer Service can enroll residential utility customers in water line protection, de-enroll from protection, and answer all questions regarding the program.
Click the image to learn more about the program.
